Tech Productivity

plz contact me

HP customer care is the worst customer care service in HYDERABAD ever seen in laptops. At least in India,/hyderabad .AP. they suck or maybe they fool. They give you phone nos. and half dont work. The other half are either busy or unable to reach no. or call later or leave your message (automated tape, it sucks man !).
we gave laptop for repair in HYDERABAD PH: 040-23388511 / 512 EXT 38

Hi friends,

How can I claim for gift as I purchased HP C772TU Laptop.Plz help

Regards,
Umesh Manocha

You will need to send the Original Bar code of your laptop (The bar code would be on the box containing your laptop when you just order it) with DD of Rs. 500 and also Xerox copy of you bill of purchase to HP redemption cell, New Delhi. But i suppose this offer (Wi music receiver) is now long time back closed if i am not wrong (yes, 10th may). Here’s the e-mail id of HP redemption cell if you have any problem

Thanx a ton admin, but where is Email ID??

Oh, i am sorry, i just forgot to put the e-mail ID. here it is

hpredemptions (at)solutions-intg dot com

I had actually put the e-mail ID in the comment but the comment system on this blog doesnt allow e-mail ID’s on comment. This didnt come to my notice.

Thanx boss..Umesh

I think the Hp service is worst. I have never seen such a service in my whole life. I suggest not buy HP product. I have purchased a laptop and the offer ( wifi music receiver). I have sent the draft on 30/05/2008 via courier and same was approved.On 7/29/08 you said 2 or 3 weeks more and today is 10/10/08.

I finally got it via courier, 2 or 3 weeks back. Works fine. But service really sucks ! I had to e-mail someone who contacted me via this post and after that, i got the reply and it was despatched then after. HP sucks !

the hyderabad hp serbice cente is not giving the ryt information on the services….i wnt os 2 be installed in my lap but these people saying sum bul shit….

what shit do they say? can you please elaborate in detail?

i want the os to be installed to my lap top ….but they say that htey wil not do that …..

i bought the lap lap in us and the model no ix tx 1000 i asked to installthe os.they said u have to ask the customercar first and gave a no which dosnt work properly,so u suggest what should i do now

i am using compaq presario CQ-50 107 AU .its overheated while playing games like call of duty and getting sudden off . i am not able to play games.so u suggest me what should do.i am from delhi,india.

Nischal - Yes, if you bought the model from US, they would deny it because US and indian models differ. Not that OS wont be installed but they wont do it. They may say plain, go to US and get your OS from where you bought it. Go to official HP site and try to get ph nos. or even talk to their online customer care representative. he can give you the solution. If not, get hold of some geek and tell him to install OS for you (It isn’t big deal).

Mayank - laptops arent suggested for gaming, and for that reason AMD processors exist. Its natural if you play heavy games, laptop will be heated. And due to this, also it will shut off (I had that problem while playing GTA san andreas). Limit your gaming on laptop because laptops get heated very fast.

but the model i bought from us is also release in the indian market also…the model exits here…so wht difference it wil make if i bought it frm us…….

As for as I know Viewsonic’s customer service is the worst of all. I filed my complaint more than 10 days ago and still waiting for it to be rectified. They don’t have any service centre anywhere in India where you can get the product repaired. If something happens to your Viewsonic product, you will only have to call or email them and wait endlessly. It’s so pathetic that such a reputed company has the worst customer service.

Nischal - No, it doesnt work out that way. US models and indian models are bit different. The indian ones will get service only in india and same for US. This policy applies to most brands except you have international warranty for service (I suppose its rare service). You just need to send back to US for it. Can’t help out in india.

If people of HP here are willing to help, then go for it. I have given customer care nos.

[...] higher end models). Sony being a recognized international brand offers good customer support unlike HP Customer care which sucks. Sony Vaio CS Series is quite a good one with options in models ranging from basic to [...]

It is with deep concern I bring to your notice the lacadaisical approach of the HP redemption cell and as well HP offices when I enquire about the gifts item due to me. The redemption code 1EUK11KJJ2L. It is almost three months I am yet to receive the gifts. The company not only encahsed my Demand Draft for Rs.999 but the HP redemption cell refuse even to pick the telephone and a recorded message comes “our Executives are busy leave your voice message and they will contact you” Umpteen times I left my voice message they are yet to contact me. Any number of phone calls to HP office in various parts of the country the standard reply do not contact us. We are in no way connected with these issues. Even I am denied to bring this matter to higher ups in HP because the reply I don’t know my CEOs name or his number or where he is. The pitiable condition of the customer, is made to run from pillar to post to get his valid gift. If the company cannot deliver the gifts within the stipulated time why then they advertise. Further, our complaints registered at the company’s website does not evoke any response. A bitter experience which we cannot forget (learnt after spending money on STD to Customer redemption cell to listen to the recorded voice and e mail to various persons.) The net result is a big disappointment for the customer who has purchased with lot of expectations. Can I see light at the end of the tunnel.

Venkatesh, i have deepest regrets for this. Try e-mailing on this ID - abitagkup(at)gmail(dot)com . She is from HP i suppose.

I M ALSO SUFFERED FROM SAME PROBLEMS I PURCHASE HP 2901 2 MONTH BACK SEND 990 DD BAR CODE XEROX COPY ETC.BUT AFTER 2 MONTH I CAN NOT RECIEVE KODAK DIGI CAM

CONTACT HP COSTUMER CARE THEY NO REPLY

I have purchased my DV6701au model of HP pavilion..
The recovery dvd didn’t work in the 1st trial itself.

Its already 7 months over..but i couldn’t get a recovery dvd of my notebook from HP..so friends i will strongly recomend not to but HP laptop…as the customer care of HP is worse in market

i have a HP laptop ..which has graphics problem…i sundered the laptop in siliguri service centre for 2 weeks but they unable to deal wid my problem…Nw they are telling its a manufacturer problem…so wht should i do plz help me out it was on warranty period…

I have purchased a HP laptop DV2601TX model in nov last year and just after six months it start creating problems like heating up of battery and their service centre provide the worst service or i can say they fool u. they will ask u to leave the laptop at service center and after 2 or 3 weeks return u without doing anything. i gave my laptop at jhansi service centre 4 times within last 6 months,out of these 4 times they return my laptop 3 times without doing anything and last month they kept it for 3 weeks and changed the battery and motherboard of my laptop and when they gave it back to me, after 2 days of servicing I found that its webcam was not working and one compoment is also missing and it still have the display(graphic)problem, instited of repairing the old problems they put new problems in my laptop.
Now onward i recommend everyone(in my friend circle) not to buy any HP product they suck and never listen to ur complains, buying a HP product is wasting your money and time. Now I am planning to go to a consumer court.
if there is anyone who can help me please help me.
and give me ph. no. on which i can file a last complain, and if there is anyone responsible person in HP please look into the matter.

I Purchase HP PAVELION1104TU LEPTOP 14-10-2008 MY FREE ITEM KODEK CAMRA IS NOT RECIVED TILL DATE 04-12-08 MY REDEMPTION COAD NOMBER RVLOH73V1A I SEND ALL DOCUMENT AND DD 14-10-08 PLEASE HELP US AND CONTECT NO. 09826040545

I purchased HP Pavillion Laptop during september 08 and registered for the online gift redemption(CODE:5u3j45cop0).I havent received the Digi Cam gift even after two months of purcahse.tried calling HP redemption cell,but no response.i have left recorded message several times and no one has got back.Does anyone one out here know whom i should be contacting in this regard?

try mailing at hpredemptions (at)solutions-intg dot com

can anybody tell me the area of hp customer service centre in hyderabad ,please mail to my mail id

I purchased HPcompaq laptop dated 17.08.2008 model C795TU and SEND ALL DOCUMENT AND DD of worth Rs.500.00 dated 29.8.2008 for Wi-Music.BUT till now I CAN NOT RECIEVE Wi-Music .My Red.cod is OC6IEYCISH.
PLEASE HELP US AND CONTECT NO. 09826197628

For all of those who are concerned about their laptops getting overheated, it is a very common problem and most of us suffer from it. It indeed is a serious problem for the batteries as batteries lose their capacity most at high temperatures. I devised the cure as a piece of granite which has high heat capacity. The granite keeps it cold for a long time and when I am finished, i keep the granite on the floor to recool it.

Dr. Pathak, read my above comments. Thats a good idea Pb. Overheating of batteries is a common problem which can also sometimes result in shutdown of laptop automatically.

I Purchase HP PAVELION1102TU LEPTOP 26-09-2008 MY FREE ITEM KODEK CAMRA IS NOT RECIVED TILL DATE 08-12-08 MY REDEMPTION COAD NOMBER wb19c7xc4e I SEND ALL DOCUMENT AND DD PLEASE HELP US AND CONTECT NO. 0 9219630004