HP Customer Care
Sunday, August 10th, 2008 | Tech news
HP customer care is the worst customer care service ever seen in laptops. At least in India, they suck or maybe they fool. They give you phone nos. and half dont work. The other half are either busy or unable to reach no. or call later or leave your message (automated tape, it sucks man !). I tried e-mailing them, online complaints but nothing works. So what shall i do know ? go to consumer court ? I had ordered wi-music receiver along with My Compaq presario laptop (It had an offer). Its more than 3 months but no reply. Although, i got confirmation e-mail saying that they will dispatch the device SOON (?. lol). I got these HP customer care phone numbers :
Please contact 1800 114 772, 0124 234 6992
Monday to Saturday 9 am to 9 pm (excluding public holidays)
1800112267 (BSNL/MTNL lines within India), 30306363, 011 26388000
Monday to Friday, 9:00am to 6:00pm
Thank you for using HP Total Care and giving us an opportunity to serve
you through Real-Time Chat. Please contact us again if you require any
further assistance. We are available 24hrs a day, 7 days a week.
Yeah, they are available 24×7 virtually but not practically because you dont get to talk to them or see them ever in your life. oh man, now where shall i contact HP from ? Does anyone have any Sr. person e-mail in charge of HP, specially to ‘HP Redemtion Cell’ or any no. which ACTUALLY lets you speak to some guy of HP.
105 Comments to HP Customer Care
plz contact me
September 24, 2008
HP customer care is the worst customer care service in HYDERABAD ever seen in laptops. At least in India,/hyderabad .AP. they suck or maybe they fool. They give you phone nos. and half dont work. The other half are either busy or unable to reach no. or call later or leave your message (automated tape, it sucks man !).
we gave laptop for repair in HYDERABAD PH: 040-23388511 / 512 EXT 38
September 30, 2008
Hi friends,
How can I claim for gift as I purchased HP C772TU Laptop.Plz help
Regards,
Umesh Manocha
You will need to send the Original Bar code of your laptop (The bar code would be on the box containing your laptop when you just order it) with DD of Rs. 500 and also Xerox copy of you bill of purchase to HP redemption cell, New Delhi. But i suppose this offer (Wi music receiver) is now long time back closed if i am not wrong (yes, 10th may). Here’s the e-mail id of HP redemption cell if you have any problem
September 30, 2008
Thanx a ton admin, but where is Email ID??
Oh, i am sorry, i just forgot to put the e-mail ID. here it is
hpredemptions (at)solutions-intg dot com
I had actually put the e-mail ID in the comment but the comment system on this blog doesnt allow e-mail ID’s on comment. This didnt come to my notice.
September 30, 2008
Thanx boss..Umesh
October 9, 2008
I think the Hp service is worst. I have never seen such a service in my whole life. I suggest not buy HP product. I have purchased a laptop and the offer ( wifi music receiver). I have sent the draft on 30/05/2008 via courier and same was approved.On 7/29/08 you said 2 or 3 weeks more and today is 10/10/08.
I finally got it via courier, 2 or 3 weeks back. Works fine. But service really sucks ! I had to e-mail someone who contacted me via this post and after that, i got the reply and it was despatched then after. HP sucks !
October 25, 2008
the hyderabad hp serbice cente is not giving the ryt information on the services….i wnt os 2 be installed in my lap but these people saying sum bul shit….
what shit do they say? can you please elaborate in detail?
October 31, 2008
i want the os to be installed to my lap top ….but they say that htey wil not do that …..
October 31, 2008
i bought the lap lap in us and the model no ix tx 1000 i asked to installthe os.they said u have to ask the customercar first and gave a no which dosnt work properly,so u suggest what should i do now
November 1, 2008
i am using compaq presario CQ-50 107 AU .its overheated while playing games like call of duty and getting sudden off . i am not able to play games.so u suggest me what should do.i am from delhi,india.
Nischal - Yes, if you bought the model from US, they would deny it because US and indian models differ. Not that OS wont be installed but they wont do it. They may say plain, go to US and get your OS from where you bought it. Go to official HP site and try to get ph nos. or even talk to their online customer care representative. he can give you the solution. If not, get hold of some geek and tell him to install OS for you (It isn’t big deal).
Mayank - laptops arent suggested for gaming, and for that reason AMD processors exist. Its natural if you play heavy games, laptop will be heated. And due to this, also it will shut off (I had that problem while playing GTA san andreas). Limit your gaming on laptop because laptops get heated very fast.
November 3, 2008
but the model i bought from us is also release in the indian market also…the model exits here…so wht difference it wil make if i bought it frm us…….
November 3, 2008
As for as I know Viewsonic’s customer service is the worst of all. I filed my complaint more than 10 days ago and still waiting for it to be rectified. They don’t have any service centre anywhere in India where you can get the product repaired. If something happens to your Viewsonic product, you will only have to call or email them and wait endlessly. It’s so pathetic that such a reputed company has the worst customer service.
Nischal - No, it doesnt work out that way. US models and indian models are bit different. The indian ones will get service only in india and same for US. This policy applies to most brands except you have international warranty for service (I suppose its rare service). You just need to send back to US for it. Can’t help out in india.
If people of HP here are willing to help, then go for it. I have given customer care nos.
[...] higher end models). Sony being a recognized international brand offers good customer support unlike HP Customer care which sucks. Sony Vaio CS Series is quite a good one with options in models ranging from basic to [...]
November 12, 2008
It is with deep concern I bring to your notice the lacadaisical approach of the HP redemption cell and as well HP offices when I enquire about the gifts item due to me. The redemption code 1EUK11KJJ2L. It is almost three months I am yet to receive the gifts. The company not only encahsed my Demand Draft for Rs.999 but the HP redemption cell refuse even to pick the telephone and a recorded message comes “our Executives are busy leave your voice message and they will contact you” Umpteen times I left my voice message they are yet to contact me. Any number of phone calls to HP office in various parts of the country the standard reply do not contact us. We are in no way connected with these issues. Even I am denied to bring this matter to higher ups in HP because the reply I don’t know my CEOs name or his number or where he is. The pitiable condition of the customer, is made to run from pillar to post to get his valid gift. If the company cannot deliver the gifts within the stipulated time why then they advertise. Further, our complaints registered at the company’s website does not evoke any response. A bitter experience which we cannot forget (learnt after spending money on STD to Customer redemption cell to listen to the recorded voice and e mail to various persons.) The net result is a big disappointment for the customer who has purchased with lot of expectations. Can I see light at the end of the tunnel.
Venkatesh, i have deepest regrets for this. Try e-mailing on this ID - abitagkup(at)gmail(dot)com . She is from HP i suppose.
November 15, 2008
I M ALSO SUFFERED FROM SAME PROBLEMS I PURCHASE HP 2901 2 MONTH BACK SEND 990 DD BAR CODE XEROX COPY ETC.BUT AFTER 2 MONTH I CAN NOT RECIEVE KODAK DIGI CAM
November 15, 2008
CONTACT HP COSTUMER CARE THEY NO REPLY
November 22, 2008
I have purchased my DV6701au model of HP pavilion..
The recovery dvd didn’t work in the 1st trial itself.
Its already 7 months over..but i couldn’t get a recovery dvd of my notebook from HP..so friends i will strongly recomend not to but HP laptop…as the customer care of HP is worse in market
November 26, 2008
i have a HP laptop ..which has graphics problem…i sundered the laptop in siliguri service centre for 2 weeks but they unable to deal wid my problem…Nw they are telling its a manufacturer problem…so wht should i do plz help me out it was on warranty period…
I have purchased a HP laptop DV2601TX model in nov last year and just after six months it start creating problems like heating up of battery and their service centre provide the worst service or i can say they fool u. they will ask u to leave the laptop at service center and after 2 or 3 weeks return u without doing anything. i gave my laptop at jhansi service centre 4 times within last 6 months,out of these 4 times they return my laptop 3 times without doing anything and last month they kept it for 3 weeks and changed the battery and motherboard of my laptop and when they gave it back to me, after 2 days of servicing I found that its webcam was not working and one compoment is also missing and it still have the display(graphic)problem, instited of repairing the old problems they put new problems in my laptop.
Now onward i recommend everyone(in my friend circle) not to buy any HP product they suck and never listen to ur complains, buying a HP product is wasting your money and time. Now I am planning to go to a consumer court.
if there is anyone who can help me please help me.
and give me ph. no. on which i can file a last complain, and if there is anyone responsible person in HP please look into the matter.
July 2, 2009
you are right. the hp support is really a big tragedy and it is not just in India. I wanted support for my notebook which is now just 2month old, but to replace a motherboard is a question of at least 3 weaks and the people looks like if they have seen a computer for the first time. Its better to throw the pc in the trash bin and purchase one from some trustable company.
July 16, 2009
Very worst customer service, you may be monopoly(HP),up to what extent, buying a product for your name and GOODWILL ,not at all supporting even for driver downloads and Service Manual means, you will be gone away from the heart of the beleivers of your product, a lot of very cosistable products are available in the market,only our fate is we purchased and beleived you for the WORLD No.1 Hewlett-Packard brand name,
what happens finally you will be Vanished try to understand the problem of your customer and provide the solution without any additional cost, because your driver files or your spare parts can’t be used for other machines, then why the hell we have to surrender ourself only for a brand name,while we getting a lot even from the mediaker manufactureres,
think of it, we can’t complaint abuot any thing, only we have to request these bloddy beggers, then WHAT IS CUSTOMER CARE…………….?
July 16, 2009
I couldn’t understand WHAT IS CUSTOMER CARE let the HP pupil (not people) explain
July 22, 2009
HP customercare really sucks. It took me 3 and a half months to get my printer serviced, and I even had to pay despite having a valid warranty.
July 23, 2009
I thought that ”hp” is a brand which can be trusted but now i realise WHAT actually hp is.IT is turning out to be the most mis-trusted brand and even SHAHRUKH KHAN’s association with hp seems misleading.Hope Shahrukh is aware of this and helps in redemption of my gift!!!!!!!!!
July 25, 2009
Hi ,
I am a HP customer and probably thats the reason I am suffering since last 4 months.I Purchased an HP Printer F2235 ,Serial No:- CN86P4T0ZK, on 12th April 2009 from Reliance Digital(Vashi,Navi Mumbai).The 22 & 21 HP Inkjet cartridge was given to me along with the printer and I was told that for photo printing I would need to use 58 HP photo inkjet cartridge. I bought a 58 photo cartridge on 13th April from Reliance digital. However, when I tried to use the same on 10th May it didnt work and a message was shown that the cartridge was incompatible. On 14th May09 I took it to RT OUTSOURCING (Mumbai) and they replaced the same by a new one. However the error message continued to show and then I took the printer to the REDINGTON service centre, Vashi and the engineer informed that 58 photo inkjet cartridge is not compatible with my printer.
After running a lot here and there unnecessarily to handle the problems given by the printer, which the end-user is not supposed to do for the companys fault (on the box it was wrongly printed that 58 photo cartridge is compatible with the printer), I would request you to arrange for a quick refund of my money for a total amount of Rs.4255 only (for the printer Rs..3096 only and for the 58 photo cartridge Rs. 1159 only).
I have already submitted photo copies of all invoices for printer and cartridges along with the printer, printer-accessories and all cartridges namely 21,22 and 58 as requested by REDINGTON personnel for the refund but till date no action has been taken.
Moreover on 3rd July I went to take my printer back as I didnt receive the cheque I saw my new printer was kept without any cover and the box was kept somewhere else.When I tried to use the printer once I brought it back to my surprise I saw the scanner and the photocopier was not working.Till now I have been calling Mr.Mahendra who now says he is a logistics person and cant help me and also the Manager of Redington Mr.Arif who hardly receives call from customers or even takes any action to resolve customer problem.
This shows how reluctant HP is about its customer and they don’t care for the customers they are only concerned to sell the product.
July 29, 2009
Had got a DV2700 last year in US.Got some problem with the system and wanted to extend the warrenty in India tried around 5 HP service centres in Chennai,They take the information but do not reply on it then.No wonder people prefer DELL.
August 9, 2009
I have a problem in my monitor’s speaker. So i am trying to connect hp customer care from about 3 months. but numbers are not working.
August 20, 2009
sir i purchased compaq CQ40 model laptop but i didn’t recieve my claimed gift till now.i sent every required document along with a demend draft of 3999 to redemption cell.i called at customer care many time but they are not replying me.my redemption code is 1DEJPBYJ03.it is almost 2 month so plz suggedt me what i should do now.
August 20, 2009
na plz give me some contact no where people listen my problem.
August 20, 2009
Hp………what a wonderful product is this!!!!!!!!
August 20, 2009
3030 6363 is hp customer care number……..please call on the same and you will get your problem shorted out………
Rgds,
Bharti
August 20, 2009
I have purchased a HP Laptop DV4-1257TX under HP Pavilion/Compaq Presario Notebook Student Offer on 25.05.09 (Bill No.14024, S No. CND9163MDQ). There was a Free Promotional Offer of MOTO Q8 (processing and handling charges Rs. 3999/- per claim)..For that, I did an online registration and recevied the Redemption Code which is 825B396JLY and also sent a dd and the necessary documents bt i ve nt received any reply from hp..its almost more than 2months …plz gv me hp s email id n contact no(where people attend calls)..plzz suggest me what to do for the same
August 20, 2009
thnx..i’l try hope i’l get sufficient response from them
August 21, 2009
this time also i am not getting anything..cud you plz give me the contact no of some authorisied person or else give me e mail id.its very strange that a company lyke hp is showing this type of sluggishness.
August 27, 2009
I purchased HP Laptop DV4-1242tx on 28th Feb 2009 and by that time there was an offer of getting either a Home Theater system or a Camera and i opted for the camera.I had sent them the required DD of 1299 with the bar coded sticker on 3rd March 09.It has been around 6 months i didnt got any reply or phone call from them not even stating thet they have received the DD or not and now when i have called them they came back saying that my case has been rejected bcos the docs that i have sent are wrong.I want to say here is that from last 6 months they were sleeping and now they are saying that the case has been rejected,i have tried calling them many times left messages wrote mails but no response…These guys are really useless no ethics at all…So i request all of you to go for Dell or any other company but never go for HP…These guys really suck
August 27, 2009
I have very bad experience of this HP Desjet 1280 printers. It cost around 12000 and I have spent 13000 for repairs. Since last two days I trying to contact HP service centre and contact lot of people there Ms. Sushma, Mr. Chandan and lot of other people but no one has given me the satisfactory answer or no one suggest me the right service station.
This refluct the total kind of quality service of a big and repute company like HP in India.
Sometime I feel that we were cheated by HP by selling this type of printer and it is so than No doubt HP is cheating India.
I 200% hope that no one will see this message also and get back like others in your company who committed to solve the problem.
I have No word to say than your this worstest service and behave of your service people.
Hp customer care is worse.
First they do put wrong address and telephone on their site.
and if you are lucky to find correct phone or service center ….
just go there and they try to put your problem in physical damage , liquid damage suspected, or any other category that are not covered under warranty.
they will not listen to your problem but give their conclusion …
I’m going to file a consumer court case on them
NEVER by a HP INDIA product!!! you will regret
September 10, 2009
HP India service is the worst EVER! It sucks beyond words. 3 days, over 6 hrs of disconnected calls, transfers, poor audio such that they could not be understood, being placed on hold. Finally after the 20th time of repeating my story the guy says, ok you do not have to do anything else. We will send a replacement laptop powere adaptor immediately. Then I got an email with some more back and forth crap! Your system sucks BIG TIME. Needless to say I never received a replacement. The HP powere supply purchased from HP shopping only lasted three months. You guys suck! I will never ever buy another HP product. And I will spread these words far and wide. case# 8028866798
September 12, 2009
of course man of course…hp service sucks!!! they just wanted to buy their products. I bought a new ink cartridge(b&w) when i gave the print it showed “estimated ink level information is not available for introductory print cartridges” immediately i called to the toll free number given in the cartridge pack and they given me a phone number of a shop in my locality, chennai and told me to contact them when i called to that number they gave the reply “we are not at all dealing with hp”. hp service sucks!!! better to pass this information to our friends and relatives and stop them from buying this product.
September 15, 2009
i bought a hp pavilion dv6516tx notebook and its almost 2 yrs ols now. now i hav a problem with the motherboard and it needs to be replaced. the engineer at the service centre gave a rough estimate of Rs 12000 to Rs 15000 cost as it was not under warranty.i ha d to keep my laptop for further inspection and after that the quotation for the replacement of the motherboard only was sent to me to be Rs 20000 excluding taxes. can u imagine??? how the hell does a motherboard cost Rs 20000. HP services centre robs u off totally. i want to verify the price of the motherboard….HP SUCKS BIG TIME… DELL is much much better than HP and i recomend it to everyone…i’ll advice u do the same.
September 27, 2009
I bought hp pavalion DV.4-1414TX,few weeks ago,and afetr few days there was problem accured in sound and it became very slow.i showed in pune they said there is some problem in hardware and they did not returned to me the laptop for 18 days .After i got the laptop what i found was that they lost the recovery disk which was there in D DRIVE but it was written in the catlog of HP that if u loos ur data you can recover your data from the recovery Disk and you need not to have backup for your recover disk.And now HP servise provider is saying that it is not their fault.so please help me with this or else i will have to sew the HP companyt or else i will go directly to consumer forum.but HP is the wrost company ever i have seen.Actualy i was going for dell but thinking that HP would be better,but actualy my choice was wrong.Please help me with this problem as soon as possible or else i will have to take an action.
September 27, 2009
I bought hp pavalion DV.4-1414TX,few weeks ago,and afetr few days there was problem accured in sound and it became very slow.i showed in pune they said there is some problem in hardware and they did not returned to me the laptop for 18 days .After i got the laptop what i found was that theyjust formated the C DRIVE and lost the recovery disk which was there in D DRIVE but it was written in the catlog of HP that if u loos ur data you can recover your data from the recovery Disk and you need not to have backup for your recover disk.And now HP servise provider is saying that it is not their fault.so please help me with this or else i will have to sew the HP companyt or else i will go directly to consumer forum.but HP is the wrost company ever i have seen.Actualy i was going for dell but thinking that HP would be better,but actualy my choice was wrong.Please help me with this problem as soon as possible or else i will have to take an action.
October 10, 2009
mr.admin,
i bought dv4-1414tx model which had the offer of for music player as student offer.i registered,and send all the details includin the DD for rs.1299,student id and all required.its been nearly 3 months,not a mail or any sort of confirmation.the shock now s tht the page tht displayed the customer support portal s now not existing.even if v call no1 picks up.my redemption code s DOZI36QHR9.if they need extra money let them charge wit the laptop.y collect money like dis,and puttin customers in all kinds of strain 2 call n mail hopin 2 get a reply.
October 11, 2009
Asok, Hi how do I claim for my warrenty claim I am having problem of my laptop screen which is under warrenty.plese do da needful asap here is my cont no.9800730116
October 13, 2009
HP customer care is the worst customer care service in NEW DELHI ever seen in laptops. I had putted my laptop in HP service center in delhi. But till date my laptop not repaired.
What is this?
The service of HP is very very poor.
I never saw this type of poor service at all
October 16, 2009
i purchased a compaq lappy on 23rd sept cq40 423 model
it worked fine for ten days
but once my battery discharged,after that it refused to turn on.
i gave it to hp service centre at kanpur and the said its a motherboard related prob and replaced the motherboard in ten days. just as it arrived there was another problem of blurring of the screen and within an hour i have to resubmit it for repair.
they said the lcd screen is fine but there is a issue with mother board again. Can you believe this that they have given a new motherboard which itself had problems beforehand. i believe these people are cheating on customers and are using cheap chinese motherboard which cannot even survive for a fortnight.
right now i am regretting my decision to buy compaq.
dont know what to do now????? has anybody any experience of the same kind and can suggest me some remedy for my issues.
Hi all,
my machine details is HP Compaq tc1100
I am facing some problem when i throw display on samsung tv screen display is throwing but desktop icon not present there. how i can solve this problem.
Thanks
Mukesh
Hi all,
my machine details is HP Compaq tc1100
I am facing some problem when i throw display on samsung tv screen display is throwing but desktop icon not present there. how i can solve this problem.
Thanks
Mukesh
November 8, 2009
Dear Sir/Madam,
I am Indian ARMY soldier and purchased Kodak Easy Share C-1013 camera during the month of January 2009 (the same camera has been a part of a gift from HP when I purchased a HP Pavillion dv-6900 Note Book Laptop).
However, this camera is seems to be a faulty one and never been functional at all since its delivery to me. I will be grateful to you if the camera is replaced ASAP for which I shall be grateful to you and your organisation.
Thanking you in anticipation, Madam.
Yours sincerely,
Sanjay Wagh.
01642290792
09780505870
November 8, 2009
Dear Sir/Madam,
I am Indian ARMY soldier and purchased Kodak Easy Share C-1013 camera during the month of January 2009 (the same camera has been a part of a gift from HP when I purchased a HP Pavillion dv-6900 Note Book Laptop).
However, this camera is seems to be a faulty one and never been functional at all since its delivery to me. I will be grateful to you if the camera is replaced ASAP for which I shall be grateful to you and your organisation.
Thanking you in anticipation, Madam.
Yours sincerely,
Sanjay Wagh.
01642290792
09780505870
November 8, 2009
Hi to whosoever this may concern……..if any body listens to customers at hp India Office:
We bought a Hp pavillion DV4 in May 09 from Jumbo Electronics , Noida . Now this Laptop has Windows Vista Home basic loaded which does not seem to work at all.This has made my life miserable . And your customer care is pathetic!!
You are trying to fool customers by selling product which only looks good!!
My machine is registered under sr no; CND9063427
and the P/n is “: NLO92PA#ACJ
Hp guys keep calling for feedback but do not seem to acknowledge complaints. This is the way customer care treats its customer.
The system gets hang all the time, with no document names getting changed to almost my laptop behaving crazy.
I want this OS to be removed , and loaded Windows 07 free of cost from Hp.Hoping to hear from you guys. I am currently in Bhubaneswar in Orissa. Let me know where can I go and get this damn machine fixed free of Cost as it is still under guarantee,, Admin can you please reply on this one asap
Regards
Neha
November 17, 2009
Hi All,
Forget about the product.. the people who work for Hp are even more pathetic and the kind of response that u get fm them forces u to throw the laptop on their face n swear tat u would never buy any Hp product ever in your life. I bought Hp Pavillion dv4 model in june and now it has a florescent green line flickering at the end of the screen. They say the screen needs to b replaced and guess what when t repair part arrives its a defective piece. On top of it the employees of Hp dont even care to tell you tat u r not suppose to wait for the work cannot be done.. but instead njoy tat u r sitting tr for hrs waiting for their response. This is exactly what had happened with me at the Hp service center in Bhubaneswar at Babujinagar branch. The lady at the reception says that the engineer has not come and that he would come only at 5.. the irony being that i saw the engineer right there standing in front of me and njoying the whole show. When i say tat i’ll wait she says he might not come as well. Still when i insisted tat i would wait, she says ok ur wish and vanishes in the thin air…. After 4 hrs of long waiting “on askin” i was told that the part received were defective and that i hav to grace them with my presence again.. this was the 3rd visit that i had given them in the last 20 days.. these people are unprofessional to the core and do not deserve to represent the brand of Hp at all.. Its just tarnishing the brand image of Hp and if this continues m sure no one would ever think or even suggest anyone to buy any Hp product ever… at least I would never suggest anyone ever to get any hp product ever in my life…
I have purchased compaq presario laptop during the student offer in the month of sep 2009.I sent the cheque of Rs 5499 for the redemption claim.(Moto E6).After sending all documents still i have not received my cliam.Really i am fedup with the way they are handling the customers.please dont go for HP product.
December 8, 2009
Hi,
I bought a HP Pavilion notebook in June 2009.I was asked to send a DD of 4000 so that i would get a Mobile Phone as a gift(As per their scheme).But till this date i didn’t received any thing.When i tried to contact customer care person on that number,i didn’t get any satisfactory(or fruitful) response.It seems they all are confused about products and scheme.
Could any one tell me how should i do now?
Thanks,
Prabhat
December 9, 2009
I am terribly sorry for getting a HP laptop, in short
Total number of days from purchase - 132 days
Total number of days laptop with me - 100 days
Total number of days the laptop actually worked - 74 days!
I am looking forward to get email ids of some higher officials
December 18, 2009
Hello All,
We all are sending how worst is HP. Even I am victim of the same. I am unable to reach them with the numbers published in the internet. Finally I found the number in this website and they gave the same as in website which does not work. The customer support says she cannot help because she is handling the call from Delhi. I paid huge sum for international warranty just to know that we are not getting any support. GUYS PLEASE DONT BUY HP PRODUCT PLEASE.
December 23, 2009
Respected sir ,
I had purchased a laptop -Compaq Presario CQ61-100EE from JARRIR BOOKSTORE,Riyadh,KSA on septmber 2009 , it was working good , internet working speed also very nice , then i suggested my friend about this (Compaq Presario CQ61-100EE )product ,after that my friend also purchased a same model laptop .but unfortunately i m facing now a AUDIO problem
while i am watching movie online or watching any video clip from YOUTUBE at that time Audio is very good , but while i am using yahoo messenger / google talk or skype messenger at that time audio is very bad , i am not able to listen opposite side person’s voice , sound is cracking and breaking .
here is internet connection is good , i have also checking at another room but i am facing same problem , my another friend also using same laptop with same internet connection at another room , his audio is very nice , but problem with my laptop ,since last week i am not able to do anything , i am very much worried ,so pls kindly request pls give me any solution.
Expecting quick favourable reply from you
Thanks with warm regards
Deepak kumar Basti
mobile no — 966-567431353
December 28, 2009
my case id 4607934134 and part number 580846-001. till now i am not receive my part. what happen? my no.9862252326 and 9957854494
December 29, 2009
NEVER BUY AN HP PRODUCT IN MUMBAI….u wont have any support
January 10, 2010
shiittttttt……… buying HP product is nothig but slapping with our own slipper…. this is the worst customer support… and after buying i am always getting problemsssss
Dear sir,
My details:
Name Mahendra Pratap verma
Add. sector 9/561 indira nagar lucknow.
Pin cod 226016
Mobil No. 09336724447
Courier Name– First Flight.
Consignment Purchased Bill copy Attached.
Bank name Canara Bank Branch. Munshi pulia indira nagar lucknow
DD No. 108151
Bill no. 890 Date. 7-01-09
i have bought compaq presario cq50-139wm.i am downgrade windows vista to xp.when i boot with xp that time see error that
CANNOT GET XP INSTALLED ON THIS THING. Boot with XP Professional installation cd and right before it enters setup gives an error
—
A Problem has been detected and Windows has been shut down to prevent damage to your computer.
If this is the first time you’ve seen this Stop error screen, blah blah blah
STOP: 0×0000007B (0XF78D2524, 0XC0000034, 0X00000000, 0X00000000)
PLEASE SEND CORRECT ANSWER ME THIS PROBLEM…another xp supported link free for this laptop
February 4, 2010
I AM BUY A HP PAVALION 1502 WHAT IS THE ACTUL COST AND PROCIDURE TO GET LCD TV
February 6, 2010
I HAD PURCHASE A laptop product code is CQ40-317TU from century computers lucknow at17 jun 2009.with a gift.THE GIFT SEND BY OVERNITE COURIER 700696961 AT 28 AUG 2009.BUT I DID’NT GOT IT.BUT IT RETURN BY COURIER MISTAKE AND IT RECIEVED BY HP LTD.AT 16 SEP AT 5 PM.SO PLS RESEND IT SOON AT THIS ADDRESS-P1 SANJAY GANDHI PURAM,FAIZABAD ROAD LKO.MO.NO.9454161126
Dear sir
We are purchase a inject ploter 110 plus on Date 28.1.2010 from SKY Dome Computer udaipur so please send me a engineer on ABOVE ADD.
SHREE STAMB COLONIZERS
(LAKE GARDNES)
1 GORDHAN SAGAR
UDAIPUR
February 14, 2010
i brought hp pavilion dv4-1502. aslo i’m ready wit my DD towards to buy lcd. how can i?
March 2, 2010
my hp mini notebook 2133 not booting anymore. Why?
March 2, 2010
anyone to help me guys
March 7, 2010
Hi Guys This is HP ADMIN.
If you have any problems with any thing just mail me at
adm dot hp35 at yahoo dot com
hi,
we have hp proliant ML350 G5 2 server i want to know the out put heat load? can u please help me?
regards
Vikram
sir plese sen cnsumar email id ,,
sorry, i just forgot to put the e-mail ID. here it is
March 23, 2010
i have bougtht ho dv2000 before 2 years.there was some problem in its motherboard and it ws nt working properly so i changed the motherboard on 22.10.2009. hp servive center new delhi replaced it.now it is again creating problem and when i asked the it person in my office he said i have to change the mother board again.its so early to change the motherboard it is very costly.the problem is that the charging port is not working.so plz tell me the what should i do???
April 1, 2010
sir when i am using recovery in my laptop hp pavillion 1415tu it is showing no boot device found please insert boot device and shows only black screen please help me
April 9, 2010
dear sir, i purchased compaq presario cq60 i got one problem . it is not charging so i want compliant to hp care no.
any of customer care no is not working from past 1 week iam feeling that purchasing hp products is nothing but creating problem for ourself,
April 11, 2010
HP is surely bad at their customer support. Its the same case with mee to regarding non availability of any redumption related info to me even after 3 months of deposition of all the required details and barcodes ets. Now on enquiring I found hundreds of unstisfied customers. WHY IS HP NOT DOING SOMETHING ABOUT IT?????? The company must reply. To the all their customers as early as possible.
April 23, 2010
HP customer care sucks big time!!!
I purchased the lappy in march and in no time it developed the fault, I was unable to switch it on. I tried calling Gurgaon customer care for the same but no one picked up the call. I tried then the customer care for india, they again gave me the same number to contact gurgaon service center(which is not in use, even site has uploaded the wrong number). Anyhow, I reached RT Outsourcing service center of HP. They submitted my laptop and told me that turn around time would be max 4 days. It was then told me that its Motherboard crashed and would be replaced. On inquiring from where would be the part shipped, they told it would be Delhi warehouse. It is around 15 days n on update they just tell me part(Motherboard) is awaiting with no ETA no reason why it is taking so long. On asking one customer care representative of update dept named as Anshul(sharma/gupta) about the area manager to whom i can contact to have some relevant answer, he said i do not know. I am clueless what to do now coz no matter how many times i contact them they never have any update other than ur lappy part is awaiting.
Customer should ideally forget after submitting his/her laptop with them, I had some urgent work but I did not even get the temporary replacement.
People out here if you are thinking of buying HP, think again.
we have one server and we are facing problems with that when we insert the DLT tape in to the drive after some time it come back out. my server name is hp proliant ML 350 s/n czj74309xj and product no; 41753-421. pls let me know.
April 28, 2010
Its regarding redeemption gift for laptop I bought in Feb 2009.I despatched them the draft and S.No immediately. Till now I haven’t received my gift even after continuous follow up. Its more than one year now. So many mails I sent and numerous time I called but of no use. What they gave me is courier detail with consignment no, but when I enquired at courier they say they haven’t received it yet.
Can any one help me.
The courier detail given by them -
Name- First Flight
Date of dispatch - 08/Jun/2009
Consignment # SD1445713
Product Serial No - CNF852199J
Now my address also got changed. Now HP redemption cell is saying they are not supporting old cases, please check with HP customer care. When I tried contacting HP customer care, no proper no to contact.
Its all frustrating. I had worst experience with HP. Now am thinking my draft money and courier money got waist. They just make fool.
Will they ever give my gift.. now the market price of that gift also reduced.. will they compensate for that.
I bought Pen drive of HP but do not working till date so I have contact Many Time Customer care toll free no but do not gave me Right service center address and contact no also. so pls send service center of hp pen drive in Delhi/NCR.
May 4, 2010
respected sir,
i have hp 1128s laptop but i can’t access internet because i don’t have lan driver. kindly give me information how i can download lan driver of same product.
please contact us at
upadhyay.manoranjan7009@gmail.com
you.manoranjan@yahoo.com
regard’s
manoranjan upadhyay
May 24, 2010
In warrenty, dvd of my laptop sl. no.CNU7500Y6Z, P.N-RJ459AV not wokring.informed cc delhi,they send dvd bearing no.-4614482969 for replace on 17.5.2010.I feel happy the service of hp cc, delhi.but cc jorhat changes dvd by service.engineer at ongc,sivasagar,assam by another one,which creates sound.HP cc,delhi pl, investigate these type matter,
ranjan dutta,9435717630
May 24, 2010
In warrenty, dvd of my laptop 6710b sl. no.CNU7500Y6Z, P.N-RJ459AV not wokring.informed cc delhi,they send dvd bearing no.-4614482969 for replace on 17.5.2010.I feel happy the service of hp cc, delhi.but cc jorhat changes dvd by service.engineer at ongc,sivasagar,assam by another one,which creates sound.HP cc,delhi pl, investigate these type matter,
ranjan dutta,9435717630
May 26, 2010
HP is a useless product and one should never in dream think f getting it.
for past 3 yr I am suffering with MOTHERBOARD replacement issue for at least 5 times.
Either the product is lying in service centre or DEAD at home..
there is no consumer support system or replacement genuinely.
PLZ BEWARE OF SAME.
May 28, 2010
can somebody help me wid d email id of hp?
June 8, 2010
HP Customer Care and Service Center both sucks. They dont know how to talk to there customers.
On friday i went to HP Service Centre as my charger was not working and from last 3 days they didn’t even communicate to me what is the status of my charger?? Will they replcae or not??
And when today i called then they were saying that we will not able to replace your charger.
Actually those people sitting in service centers dont know how to behave with their customers, on that day whne i was telling the prob she directly told me i am not listening , i had just talk to customer care ppl and they will update you and when i talked to customer care people they told that they haven’t recieved any communication from them and you have to ask from service centre people.
And after all this drama the final answer i got is YOUR CHARGER IS NOT REPLACABLE.
Then from last 3 days are these HP people were sleeping??
HP SUCKS!!!
Better beware of these fraud people and company and in my opinion if you want to buy a laptop then never go for HP one.
June 21, 2010
Our company is very disappointed with HP after sales customer service and they are trying to make money for ever call we make that is so disgusting and ruthless and absolutely we are not recommending HP to any one
July 1, 2010
do not purchased any product of HP. worst and worst company.
July 3, 2010
can anyone tell me how to enable internet on compaq presario cq40 with mtnl broadband connection
im really very dissapointed with hp i have given many complaints many calls to hp service centers and i have not got any reply again from them i have bought hp deskjetd1360 printer product and its not at all working im need with the printer…HP company and HP service centers sucks..!!!!!!!!!!!!!!!!!!!!
July 17, 2010
I Purchased HP laptop model no.probook 4510s from Silver System,Dhantoli, Nagpur, India, in December,2010. They didn’t gave us laptop with OS window 07. They simply installed trial pack version of windows 07 which worked for 1 month only. Thry are now denying to install original OS. Now I am facing many problems with fake OS. Kindly instruct the dealer to solve my problem.
ijma……………
August 28, 2010
hp service is worst in patna
i submit my compaq laptop
with some prblm, they return my laptop after 9 days
and only one problm was solved.
when i again went then they again asked for leave the laptop for 8 days.
and finally my laptop is not working good now.
August 28, 2010
Hi,
I got HP Presario laptop from US around 2 years back, now it got some problem during start. I went to their Chandigarh service center but those guys said, please check with customer care if its supported in India. I raised a case with customer care, they said its not supported and get in touch with customer care on phone. HP phone line never works, luckily one day i got and she tole me she will mail me some email id to check but that mail has never arrived and its almost a month.
Now not sure how to get my laptop service
regards,
basant
September 6, 2010
plz contact me…………i hv problem with my audio drivers…………my no. =8802374037
September 8, 2010
I WONT RECOMMEND ANY ONE FOR HP LAPTOP..
i went to sc right aftr 10 days of purching my laprotp, having some key issue.. Those idiots dont know how to solve the same.
its been 1 yrs, i am having the same prob with my laptop.
After 3 month i got one thick line at the bottom of screen, they replaced the same after lots of warranty issue. they are saying ur warranty is expired, buts its not even 8 month at that time.
Now i got prob with the battery, and they dindt change the same though its under warranty. nor i hv to purchase the same
This guys are realy dumppppppppp, idiots ,
HP lost their repo…
September 23, 2008