AOL error code c0fe1701 cofe1701
Aol just rolled out some updates on there servers and some people are getting an error when they login to there email. IF you are getting this error code c0fe1701 or COFE1701 they are doing there best to fix it. As of right now they have no idea why people are getting this error. Hope they Fix it soon. If you getting any other errors please post it in the comments
I keep getting this Error code COFE1701. I have been unable to access my AOL Mail account for a week now.. Please help
Comment by Catherine Smyth — October 20, 2008 @ 7:54 pm
I’ve just started getting the Error code COFE 1701 today, I sure hope you get it fixed soon or I’m changing to another server. Please Help
Comment by Peggy Nelson — November 18, 2008 @ 9:12 am
I got this COFE 1701 error which prevented me from accessing my email.
Called AOL Technical Support as this was happening on more than 1 computer. They talked me through my router settings (connect to your router using an IP address)
and I went into:
Advanced Settings
Wan Setup
and then changed the MTU number to 1450.
This worked and all is OK now.
Not sure if this will work for you but worth a try.
Comment by Vik Bhandari — July 24, 2009 @ 1:46 pm
I got the same problem buddy plus other wierdo error reports thrown at us as well. Good aint it!
Comment by les — August 10, 2009 @ 6:01 pm
C0FE1701 error code recd
Comment by paul brady — October 7, 2009 @ 3:47 am
i keep getting the same message Error code COFE1701.
anyone got a solution yet
Comment by Richard — October 7, 2009 @ 3:50 am
This error code seems to have reappeared – any ideas
Comment by Dennis G — October 7, 2009 @ 3:50 am
Recd. same when trying to access an AOL TalkTalk account.
Comment by Stuart — October 7, 2009 @ 3:52 am
C0FE1701 error and then locks out the homepage any ideas how to fix it yet I have to restart my browser to go back to homepage is it regional or everywhere E TN
Comment by KEVINNJANET — October 7, 2009 @ 3:57 am
Yes I have got the same problem what a mess hope my laptop works when I get home
Comment by Marg F — October 7, 2009 @ 4:01 am
This Is soooooooooo annoying! im at uni and this is my main email contact. If uni is trying to email me, then they cant!
If the problem is not sorted soon then im seriously going to have to change server because i use my email all the time and have experienced nothing but problems with aol!
Comment by lena kwiecinski — October 7, 2009 @ 4:01 am
same error.called aol help waited 30 mins listning to cheezy music and hung up must be a few callers with and Error Code: C0FE1701 found this page seems like a am gonna have to wait fecken nightmare. If you have a spare few hours give aol a call
Comment by mikie smith — October 7, 2009 @ 4:02 am
C0FE1701 Same problem this morning -waiting 1 hour so far…………………pretty frustrating as we use aol for customers to contact us and vice versa
Comment by Lucy — October 7, 2009 @ 4:13 am
I’VE ONLY JUST RECEIVED THIS PROBLEM TODAY(07/10/09). ACCORDING TO WHAT I’VE JUST LOOKED AT, THIS HAS BEEN HAPPENING FOR OVER A YEAR. WHEN WILL IT GET FIXED. I HAVE BEEN WITH TALKTALK FOR TWO WEEKS AND ALREADY I’M HAVING PROBLEMS GETTING INTO MY EMAILS.
Comment by BRIAN — October 7, 2009 @ 4:14 am
same problem here -.- i need my account too because changing to another server is to much work
Comment by jonas — October 7, 2009 @ 4:17 am
Same problem. I guess I’m glad it’s not only me. Hopefully solution will be found SOON.
Comment by Todd Reinhard — October 7, 2009 @ 4:19 am
I am SO done with AOL. Ill use Gmail or Yahoo from now on. This is liek the 3rd time this has happened.
Grrrrrrrrrrrrrrrrrrrrrrrr!!
Comment by Rolly Vargas — October 7, 2009 @ 4:25 am
Also cannot log into my free AOL email account today
Can’t find a contact address on their site to report this problem to AOL, does anyone has their tech support email address?
Comment by tasha — October 7, 2009 @ 4:26 am
Same situation for me, here I am on hold (10 mins so far) waiting for AOL help (ha ha) to sort out this neverending problem. What on earth is going on? AOL / Talktalk customer service is very bad, not helped by the fact that the person I am speaking to clearly has no idea what he’s talking about.
Comment by Claire — October 7, 2009 @ 4:27 am
Forgot to say I’m in London, UK, in case that makes any difference…
Comment by tasha — October 7, 2009 @ 4:30 am
Obviously a widespread problem this morning !
AOL should put something on this site to reassure us they are trying to fix it and give us an expected timescale for this.
Comment by andrew — October 7, 2009 @ 4:31 am
yeah…and theres nothing on any news site or in forums about that
Comment by jonas — October 7, 2009 @ 4:32 am
I’ve got the same problem! I’m in Germany, and here it also sucks! I need my account now.. Help and Troubleshooting and all that stuff doesn’t work -.-!
Comment by sandro — October 7, 2009 @ 4:34 am
Was told 10 years ago that AOL was the worst of the worst..I didn’t believe him then…I do, now.
Comment by Joe Goodof — October 7, 2009 @ 4:34 am
cant get my emails i am very dis-satisfied please fix thisC0FE1701
Report ID: 10448-webmail-20091007-093248
Comment by vincent — October 7, 2009 @ 4:35 am
same problem…..:-(
Comment by Franzi — October 7, 2009 @ 4:35 am
same error:
The Technical Stuff:
Error Code: C0FE1701
Report ID: 10452-webmail-20091007-093539
Comment by liway — October 7, 2009 @ 4:37 am
HELP…I NEED MY MAIL…AOL, ERROR cofe 1701….
WHAT do I DO…????
Comment by Betsy Giroux — October 7, 2009 @ 4:39 am
It’s 10.30 am 7.10.09 I can’t access AOL webmail with Error Code: C0FE1701 showing…what’s up with this? You’d think AOL would at least put something on their homepage to let us know they are dealing with this widespread (it seems) problem. I am in the UK and have read here others even in Germany have the same problem. Good luck guys…I hope you are all back on (and me) soon!
Comment by Carole — October 7, 2009 @ 4:40 am
What is going on with this EMAIL, NO ACCESS to MAIL…???
FIX THIS PLEASE….HELP…..I need my mail…THANKS.
Comment by Betsy Giroux — October 7, 2009 @ 4:40 am
It’s 5:43AM on 7 Oct 2009 and I too am getting this C0FE1701 error code. Cannot access my AOL Webmail either. I got this error a long time ago and cannot remember how long it took to be able to access my email at that time. This is ridiculous. Whether its through Firefox or IE…I’m getting this error code. AOL should have had this problem fixed by now.
Comment by Lori — October 7, 2009 @ 4:45 am
just logged on and found error code cofe1701 whats that all about
Comment by vasco — October 7, 2009 @ 4:45 am
Same problem as all of you. Never had this problem before and can’t access from any computer I have tried. You think that they would post something on their website.
Comment by Pete — October 7, 2009 @ 4:47 am
My MAIL.COM a/c I am locked-out of, but using the same portal and an address at CHEERFUL.COM is OK – don’t see how that can mean the router’s MTU shd be changed at all?
Comment by Axminster Ike — October 7, 2009 @ 4:48 am
For some reason i cannot acces it from any of my networked computers here at work but using the same network i can download them all to my iPhone, tried to access the aol help pages but i get the HTTP 403 Forbidden message saying that the website declined to show the webpage. Am in the middle of a leagal claim and really need my mail account to send documents etc.
Comment by scotty — October 7, 2009 @ 4:48 am
This is the FIRST time I’ve had any trouble at all with this service provider and I’m pleased to hear it’s not just me it’s happening to! Any info on tech support yet? Who / how do we contact?
Chin up guys – it’ll be fixed eventually
Comment by mamaboogs — October 7, 2009 @ 4:49 am
Same here in Scotland, ,I am worried about the email addresses being pinched ,it was on the news last night and as I bank online I worry about phishing emails etc. Or is it that AOL (any other losers ) is overloaded with password changes as a result of the email address scare ?
Comment by Martin Griffiths — October 7, 2009 @ 4:49 am
Same error message.But when occasionally able to access sign in page it then tells me “invalid username or password”
Comment by megan — October 7, 2009 @ 4:50 am
Thank goodness I am not the only one to have problems this morning with AOL. It’s like being shut out of your own house!!! So infuriating
Error code C0FE1701. London based
Comment by JF — October 7, 2009 @ 4:50 am
i ve got the same error
i m in France
Comment by mary — October 7, 2009 @ 4:52 am
Experiencing problems signing into account.
Comment by VFree — October 7, 2009 @ 4:53 am
I have been on hold for 35mins now! This is going to be the last straw, changing provider as their lack of professionalism is no longer acceptable, it takes a couple of seconds to put something on their website not the rubbish that is being constantly updated. We want to know why, when and what keeps causing it!
Comment by Michele — October 7, 2009 @ 4:53 am
@megan same here…first i tried to log in and then there was an error saying: incorrect password/username…next try i get the known error code
Comment by jonas — October 7, 2009 @ 4:53 am
i cant get into my emails its come up code COFE1701 please get this fixed as we do pay for this service
Comment by linda bailey — October 7, 2009 @ 4:53 am
hmmm…with mozilla thunderbird i can see my emails…
Comment by jonas — October 7, 2009 @ 4:55 am
Same issue. Apple Mail and iPhone both give incorrect password errors, webmail gives C0FE1701. So annoying!
(UK account accessed from France)
Comment by Nick — October 7, 2009 @ 4:56 am
Getting same error and locked out of home page with a HTTP403 error and cannot access the AOL HOME Page. Email was working at 9am Munich time. Then not.
Comment by GLM in Munich — October 7, 2009 @ 4:56 am
Well I got it also COFE1701. Very frustrating. If they don’t fix it soon I will finally make the decision to take my email business elsewhere
Comment by arejfour — October 7, 2009 @ 4:56 am
Same problem. I am in Suffolk, UK.
Comment by Helen — October 7, 2009 @ 4:57 am
Nearly eleven o’clock in London & I’m still getting this damn error code COFE1701; what on earth is this all about?
Comment by Oliver — October 7, 2009 @ 4:57 am
same problem….
Comment by alex — October 7, 2009 @ 4:59 am
Same Problem… Frustrating.
Comment by Sandra — October 7, 2009 @ 4:59 am
Amsterdam, the same…
Comment by Maurice — October 7, 2009 @ 5:00 am
can’t get into AOL, getting error code COFE1701, have never seen this in the 13 years I have used AOL.
Comment by Linnea — October 7, 2009 @ 5:00 am
i hve been recv’ing aol err code C0FE1701 off and on for over 1 month now, on both my aol accts…. cannot access mail… real problem. what gives?
Comment by joan winter — October 7, 2009 @ 5:00 am
C0FE1701 Error code AOL . AOL people, fix it now please.
Comment by Dan — October 7, 2009 @ 5:01 am
Zum Heulen, nichts geht bei Aol mail.
Hilfe? Fehlanzeige
Werde anderes email Konto anlegen.
Bin in Deutschland
Comment by pejoan — October 7, 2009 @ 5:02 am
I am in Southern France and am getting the COFE1701 error message also. As this seems to be a major problem, why on earth does AOL not post a message with an explanation etc? Easily done and a service that should be expected for a server of that size….Absolutely unacceptable.
Comment by Ami — October 7, 2009 @ 5:02 am
C0FE1701
Same prop happened today 07/10/09
Comment by Chris — October 7, 2009 @ 5:02 am
Have hung up after 48mins as I do not think they are going to answer like last time, a large proportion of us use this service for business use but that does not appear to mean absolutely anything to them.
Comment by Michele — October 7, 2009 @ 5:02 am
I am currently out of my country and am using my email to monitor the health of a great friend. Due to the time change and fear of waking him should I call, this is an effective way to accomplish what I need. I am on the verge of breaking off my holiday if I am unable to communicate. Very upset.
Comment by Aimee — October 7, 2009 @ 5:03 am
6 a.m. in U.S. and same problem.
Comment by janet — October 7, 2009 @ 5:03 am
Same here- sooooo frustrating as I need me email now
Comment by nikki — October 7, 2009 @ 5:04 am
I too am in London and have just come off the phone to AOL tech support – they tell me it will take about another hour/hour and a half to put right. No explanation as to what exactly has gone wrong except that their email servers are ALL down. It’s now 1105 which means we’ve already lost at least 2 hours of worktime. Was told (insultingly I think) that if I had a business account then things would be different – in other words a residential account is regarded by AOL as a second-rate one. For goodness sake, do they think we are all morons?
Comment by Claire — October 7, 2009 @ 5:04 am
Same problem here in Paris at 12 noon.
Comment by dave morris — October 7, 2009 @ 5:04 am
Same here….more than annoying
Comment by Kate — October 7, 2009 @ 5:04 am
Am having the same issue–when I try to check email I get the code C0FE1701
Comment by Rhonda — October 7, 2009 @ 5:05 am
I can’t get to my email. Getting the same error message referred to in earlier posts. My son is trying to complete college apps and needs email to communicate to colleges. What is going on? I do pay for this service each month. Does someone have an ETA on when AOL email will be fixed?
Comment by Connie — October 7, 2009 @ 5:05 am
has anyone got the number for aol?? got error code C0FE1701 and its driving me mad!! HELP
Comment by kerry — October 7, 2009 @ 5:06 am
Same problem. I appreciate Vik’s fix but I need more details. Where is Advanced Setting. When I used the internet advanced setting, it did not show Wan Setup as an option.
Also read on another site that AOL has a help section but have not checked it yet.
I hope more people post fixes.
Thanks
Comment by Marilyn — October 7, 2009 @ 5:06 am
I’m in France, it’s noon and I have exactly the same problem since around 10:30 am ( I could access to my e-mail earlier this morning ). I’m relieved to see I’m not the only one it’s happening to, but it’s very annoying, I hope they’ll fix it soon.
Comment by Matt — October 7, 2009 @ 5:06 am
I’ve the same problem… iam in Germany i purchased with PaySafe and maybe i did waste my money now -.- PLS FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!
Comment by Nameless — October 7, 2009 @ 5:06 am
AOL, please post a message on your home page about this issue. I think it would mean a world of good for customer relations.
Comment by Connie — October 7, 2009 @ 5:06 am
Thanks for posting Claire – at least if we know it’s only going to be 60-90 minutes there is hope!
Comment by Janine F — October 7, 2009 @ 5:07 am
cofe error 1701 apeared this AM. Attempted to use 3 different computers with no favorable results
Comment by maria p. quintana — October 7, 2009 @ 5:08 am
Save your money and stop calling them NOW!!
They’re obviously working on the problem, and obviously have no idea as to when they will be able to fix it – the 1/1.5hours quoted above for repair time is wrong on their part… 2 hours + now and no access.
Comment by Stuart — October 7, 2009 @ 5:09 am
Same fpr me here in Germany – no chance neither laptop nor iphone… alle sam .. error code 1701
Comment by Peter — October 7, 2009 @ 5:11 am
Same problem here in Leeds COFE1701
Comment by Stephen-Radio Poplar — October 7, 2009 @ 5:11 am
i got the same error code. this is the first time in many years i have had trouble with aol email.
Comment by david — October 7, 2009 @ 5:11 am
@Aimee…Ah dear…ring your friend hun…he will not mind…he would hate to think of you worrying like this.
@Claire…thank you for the update you have managed to get from AOL tech support…lets hope it’s back in a couple of hours.
C.x
Comment by Carole — October 7, 2009 @ 5:11 am
Thanks for the update Claire, so if what they told you is right, we should have access again at 12pm UK time, right? Fingers crossed… Looks like this is a worldwide problem by the looks of it…
BTW I hasn’t aware AOL did a “Business Account”, what’s that and how does one get one?
Comment by tasha — October 7, 2009 @ 5:11 am
i am in Germany the same problem
Comment by karstena110 — October 7, 2009 @ 5:13 am
Another fine mess AOL has us in;why don’t you people give up. Is there anything you thouch that does’nt end up in a mess.
Maybe you should stop sending the problems out of the country
Comment by Frank Phinney — October 7, 2009 @ 5:13 am
the same thing for me who is in France
Comment by Nathalie — October 7, 2009 @ 5:14 am
PS. This seems to be widespread
Comment by Stephen-Radio Poplar — October 7, 2009 @ 5:15 am
same here in DC at 0616 on Wed, 10-10-09
Comment by Dr Tom Marks — October 7, 2009 @ 5:15 am
as i said above: with thunderbird i can access my mails
Comment by jonas — October 7, 2009 @ 5:15 am
Same here 11.15 in sunderland and cant get on the damn thing!!
Mind you 1st time it ever happened to me though but even still, very annoying
Comment by Kaylz — October 7, 2009 @ 5:16 am
Thanks Claire, and all others who have been able to contact AOL.
Comment by GLM in Munich — October 7, 2009 @ 5:16 am
@ jonas, do you have to download it? Do you have the link
Comment by Kaylz — October 7, 2009 @ 5:16 am
6:15 am. I’m having the same problem with webmail. I still had the old AOL software on my computer and was able to log on and check mail using that.
Comment by ThirtySeven — October 7, 2009 @ 5:16 am
C0FE1701: why is this error happening, i trashed my coockies and temp fiels as well and restarted the computer several time still the same error, why is this happening………! never expected this from AOl……!
Comment by vimal — October 7, 2009 @ 5:18 am
Maybe, AOL would like to make an URGENT statment!
Comment by Simon — October 7, 2009 @ 5:18 am
Same problem for me. Considering the hacking/email security story in the news, being unable to access the account this morning is especially worrying. AOHell as usual providing no information. >(
Comment by Thomas — October 7, 2009 @ 5:18 am
Hello from Germany,
they are probably trying to fix the hacker-problem and messed it more up. I guess you all heard that hackers have posted email adresses and passwords on the internet from Google, Yahoo, Hotmail and AOL accounts.
Greets,
Jana
Comment by Janaina — October 7, 2009 @ 5:19 am
India call centre just told me it could be 24 hours
Comment by stuffy — October 7, 2009 @ 5:20 am
@Kaylz just google for mozilla thunderbird…
@janaina war auch mein erster gedanke
Comment by jonas — October 7, 2009 @ 5:20 am
The Technical Stuff:
Error Code: C0FE1701
Report ID: 10467-webmail-20091007-101057
Comment by Marie — October 7, 2009 @ 5:20 am
I have also received the error code in Ghana.
Please try and fix it.
Comment by Mantecres — October 7, 2009 @ 5:22 am
Mail went down this morning with error message COFE1701….need my mail for work. What now?
Comment by Pam — October 7, 2009 @ 5:23 am
In New York–can’t access emails because of COFE1701
Comment by DeAnne — October 7, 2009 @ 5:24 am
Getting the same also, am in Germany but appears to be more then a local issue. When you look at the message it says you are hitting the system but are being blocked. Was able to access mail earlier but not now, will see when I get home from work tonight
Comment by Jim — October 7, 2009 @ 5:25 am
I tried to post here but hasn’t shown up yet.
I appreciate Vik’s fix but need more details where is advanced search? When I went to advanced search at internet options it does now show Wan Set up.
Tried AOL Help from the home page but it did not connect.
Read on other sites to wait couple of hours but seems like it has been going on for a long time.
I hope if someone gets a fix they will post it here.
Would be nice if it is world wide problem – AOL would post it on their web page with fix or updates.
Comment by Marilyn — October 7, 2009 @ 5:25 am
same thing C0FE1701 for no reason. I too use this account for business and personal. This is ridiculous. Will switch to another server soon.
Comment by rose — October 7, 2009 @ 5:25 am
Urgently need my E-Mail access have Error Code COFE1701
What to I do next ? Please fix ASAP .
Comment by Mike — October 7, 2009 @ 5:25 am
Thanks to everyone on this forum who has posted so I now know that this is a world wide problem. Special thanks to the person who got through to the Tech help as I have been trying all morning. I too am in London and need the email for work. Very frustrating !!!
Comment by fIONA — October 7, 2009 @ 5:26 am
Here in NYC, same problem plus I cannot even get onto AOL’s website. I keep getting this message:
Forbidden
You don’t have permission to access /_cqr/login on this server.
I’ve had it with AOL. I’ve already signed up for gmail.
Comment by Katherine — October 7, 2009 @ 5:26 am
whats the server on thunderbird? I havent got a clue with it lol
Comment by Kaylz — October 7, 2009 @ 5:28 am
I thinks this is happening everywhere? I can’t access my email using aol.co.uk but can when using the aol vr software!
Also screen names and parental controls seem to up the creek. I reckon this could have something to do with this password hack thing??
Comment by Jaydee — October 7, 2009 @ 5:28 am
It is 12:30PM in Rome, Italy, and the problem persists.
Comment by Fr. Jeremiah — October 7, 2009 @ 5:29 am
@kaylz
my server settings (extras–>accounts)
server: imap.aim.com
port: 143
user name: my aol screenname
Comment by jonas — October 7, 2009 @ 5:30 am
Code COFE1701.
Cannot access emails, need to urgently, any sugestions?
Comment by Paulene Costain — October 7, 2009 @ 5:30 am
In Germany you can go on: http://www.aol.de
But to get my E-mails isn’t possible…
Comment by sandro — October 7, 2009 @ 5:30 am
Im down as well!!! In south carolina.
Comment by robby — October 7, 2009 @ 5:31 am
Lol. Funny how this blog is totally up-to-date, just like twitter.
Its 12:31 in Europe. And I still cant login.
Comment by A Pirate, ARR — October 7, 2009 @ 5:31 am
I am in Connecticut, USA, Eastern standard time is 6:30 am, I have not been able to log in to free Aol Mail account Nor access most America Online webpages since aprox 5:00 am.
I will call this morning as well as thousands of others..
Comment by BarbieCT — October 7, 2009 @ 5:32 am
I um unable to access my Netscape mail as of this morning. The following screen flashes up:-
Error Code: C0FE1701
Report ID: 30438-webmail-20091007-102612.
This happened two hours ago. I cannot access Netscape mail via Firefox or Gmail either. I have closed and rebooted my computer a couple of times to no avail.
Can anyone please help.?
Thank you.
Comment by Tokoloshe Man — October 7, 2009 @ 5:32 am
Lol. Funny how this blog is totally up-to-date, just like twitter.
Its 12:34 in Europe. And I still cant login.
Comment by A Pirate, ARR — October 7, 2009 @ 5:33 am
HOW STUPID IS THIS AOL?? SOMETHING SIMPLE AS MAIL AND IT DOES NOT WORK. I HATE AOL AOL=ALWAYS OFF LINE
AOL YOU FOLKS ARE IDIOTS!!!
Comment by I-HATE-AOL — October 7, 2009 @ 5:33 am
Pusan, South Korea, same message, same problem and no info from AOL on their web page saying the usual “we’re sorry……….our technical staff is working on it………
Comment by R — October 7, 2009 @ 5:33 am
Anyone got a solution?
@jonas
You can check your mails from http://www.mail.com with Thunderbird?
Whats the POP-Server? Cause I cant :/
Comment by A Pirate, ARR — October 7, 2009 @ 5:33 am
THREE HOURS AND NO MAIL
AOLSUCKS.COM WORKS BETTER
AOL,,GO AWAY..I WISH SOMEBODY WOULD BUY AOL AND FIX THIS JUNK SERVER. THINK STEVE JOBS WOULD GIVE $20 FOR AOL??
Comment by I-HATE-AOL — October 7, 2009 @ 5:35 am
This is so fustrating. I’ve been at it over an hour, I have a huge party being planned and commuincations are all on aol. What a let down I’ve had this email account for well over 11 years and hate the thought of switching to a new provider.
Comment by mary — October 7, 2009 @ 5:35 am
I am also getting the COFE1701 as of this morning. I see some folks saying things like, “This is the third time this has happened…” I wish one of them would finish with “…it lasted a week” or a day, or whatever so we who are experiencing it for the first time might have some idea how long it will last. Thanks for anyone who reads this and can leave more specific information since, as we all seem to know, AOL is NO help at all.
Comment by David — October 7, 2009 @ 5:37 am
Have just gained access to email account!
Comment by Stuart — October 7, 2009 @ 5:37 am
Down in the “D” Detroit. This blows.
Comment by suz — October 7, 2009 @ 5:38 am
Mine is back on now! London
Comment by Scott — October 7, 2009 @ 5:38 am
MY COFE17237468302XXXWAMU029417190 FAULT
IS GOING ON THIRTY SEVEN YEARS, IM LOOKING FOR A NEW SERVER…THIS IS FUNK-ING-DONK-STUPIDLIOUS
Comment by I-HATE-AOL — October 7, 2009 @ 5:38 am
if it’s back up in London, maybe it will be up in New York in six hours (aren’t we six hours behind you all?)
still down in new york city
Comment by David — October 7, 2009 @ 5:40 am
Mine is now back on in UK…sick to death of AOL though and their complete lack of customer service!
Comment by megan — October 7, 2009 @ 5:41 am
Its 12:40 in Europe
ITS FIXED
WORKS FINE FOR ME!
Comment by A Pirate, ARR — October 7, 2009 @ 5:41 am
Mine is back also! (France)
Comment by Matt — October 7, 2009 @ 5:41 am
Glad it is not just me. When stuff like this happens, I always think I have an infection.
Comment by Rocky — October 7, 2009 @ 5:41 am
am also having same problem and when I call the helpline, I get msg: “other person has hanged up” Nightmare!
Comment by Sonia — October 7, 2009 @ 5:42 am
I am in London and still can’t access. >(
Comment by Thomas — October 7, 2009 @ 5:42 am
hey, could someone in europe check my e-mail for me…LOL
6:43am…nyc
Comment by David — October 7, 2009 @ 5:43 am
@Jonas
Got it working, thank you
Comment by Kaylz — October 7, 2009 @ 5:43 am
I’m with David would someone blasting an email to all my contacts for me:) Kidding of course:) Lets hope its back in Boston soon. I feel like I’ve lost a limb.
Comment by mary — October 7, 2009 @ 5:45 am
Poep! Already 4 hour without mail….I’m dying!!
Comment by Ed — October 7, 2009 @ 5:46 am
Does anyone have any information on this “Forbidden
You don’t have permission to access /_cqr/login on this server.” message? Is anyone else getting this message? I can’t even get onto AOL’s website.
Since I have a free AOL mail account I cannot receive customer support over the phone.
Comment by Katherine — October 7, 2009 @ 5:46 am
hey, it’s back up in new york city now…maybe boston soon?
Comment by David — October 7, 2009 @ 5:47 am
@Katherine i just get this error on aol.com…on our local site aol.de it works fine
Comment by jonas — October 7, 2009 @ 5:48 am
I can’t get onto my mail from my computer, but I was able to get on with my phone, I don’t know if that helps anyone, but I thought I would let you all know.
Comment by sharon — October 7, 2009 @ 5:48 am
Can not access email error message as above tried alsorts of suggested cures then found this page PLEASE put up message on home page so we do not wast time trying to correct.
Access has been fine till this morning. 9 october.
Comment by lesley — October 7, 2009 @ 5:49 am
My apology for overreacting too negatively or being paranoid about it, but, could someone be up to something? Is there any reason that someone in a position to do so might want to temporarily stop an individual, or selected individuals, from accessing our email accounts? Affecting multiple users would camouflage the selection of targeted individuals. Do we all have something in common? Are we of any common political leanings/persuasions? Are there any of us someone might want to silence?…
Comment by Alex — October 7, 2009 @ 5:50 am
Email is back on in London
Hopefully all you guys will have access to yours very shortly too…
Comment by tasha — October 7, 2009 @ 5:52 am
crap, I had my mail back for 5 minutes, now it’s gone again…
Comment by Matt — October 7, 2009 @ 5:53 am
plase no conspiracy theory
Comment by jonas — October 7, 2009 @ 5:53 am
Same problem – but can access & send Mail through
mail2web.com if anybody wants to try that
Comment by stewart — October 7, 2009 @ 5:54 am
I CANT ACCESS MY EMAIL… SAME DAMN MASSAGE IS APPEARING TO EVERY ONE…
Comment by Cosmos — October 7, 2009 @ 5:54 am
Well I am still not in!!! Luton based.
Comment by Michele — October 7, 2009 @ 5:55 am
I’m in London and still having problems? I can’t even send email now!
Comment by Jaydee — October 7, 2009 @ 5:55 am
got in but now it doesnt let me send emails
Comment by Dylan — October 7, 2009 @ 5:56 am
it is back again… I hope it won’t keep going down /coming back and stay for good.
Comment by Matt — October 7, 2009 @ 5:56 am
Anyone having problems accessing the screen name service and parental controls?
Comment by Jaydee — October 7, 2009 @ 5:56 am
in NJ, USA …. still not able to access my mail. still receiving aol error code C0FE1701. i am using IE browser. this has happened intermitantly over the last couple months, at least. but never has it lasted this long.
Comment by joan winter — October 7, 2009 @ 5:56 am
Email gone again! (London)
It logged me out.
Comment by Scott — October 7, 2009 @ 5:56 am
Same error code if I access through GOOGLE. If I access e-mail through AOL program directly it works.
Trust it will be repaired shortly.
Comment by Michael Wainer — October 7, 2009 @ 5:56 am
Northampton, England – no email here – I get a different error message HTTP 403 The website declined to show this webpage!
Comment by Linda — October 7, 2009 @ 5:57 am
12:46 problems solved – no poep ! living again!
Comment by Ed — October 7, 2009 @ 5:57 am
Jonas – thanks – I have downloaded Thunderbird but where can I find the server info on my PC to set it up?
Sorry to be so dumb!
Comment by Janine F — October 7, 2009 @ 5:58 am
no aol no web2mail… OY Vey this is no fun.
Comment by mary — October 7, 2009 @ 5:59 am
Linda
” Northampton, England – no email here – I get a different error message HTTP 403 The website declined to show this webpage!”
I was getting that as well. It’s all over the place!!
Comment by Jaydee — October 7, 2009 @ 5:59 am
C0FE1701 strikes again any news
Comment by Chris — October 7, 2009 @ 5:59 am
Now it says CEFE2305?
Comment by Scott — October 7, 2009 @ 5:59 am
@janine extras–>accounts then server settings
but for now it doesnt work for me again
Comment by jonas — October 7, 2009 @ 6:00 am
I’ve got it too, tried using my laptop, home pc and mobile phone! It’s most annoying…..and I don’t even drink cofe lol
Comment by Mark Sant — October 7, 2009 @ 6:00 am
getting the same error code along w/ forbidden to access server etc. rebooted system and worked fine for 1 aol acct but was locked out of the other acct. will try rebooting system again. if not waiting is the key
Comment by Tollcall — October 7, 2009 @ 6:00 am
yeah now i have the error C0FE2305 too
Comment by jonas — October 7, 2009 @ 6:01 am
near Berlin: I have the same problem…..
Comment by Moni — October 7, 2009 @ 6:01 am
Detroit, MIchigan, 6:30 A.M. same here…can’t log in.
Comment by Kathy LeClaire — October 7, 2009 @ 6:01 am
Again going to AOL.com via GOOGLE results in error. If
I access aol directly through the desktop logo AOL it works
Comment by Michael Wainer — October 7, 2009 @ 6:01 am
Sorry COFE2305
Comment by Scott — October 7, 2009 @ 6:01 am
Tollcall
I get the same. Can access on some accounts and not on others. Then one stops and the other starts!!!
No point ringing customer srvices…”My name is rapesh and I will endevour to resolve your problem today” Bol***s!
Comment by Jaydee — October 7, 2009 @ 6:02 am
What’s the point of saying the same thing as everyone? I can’t access my emails either, same error number as everyone else, I really wonder what AOL’s developpers are paid for…..it’s been going on for more than one year and still no solution? Aren’t AOL supposed to be one of the most powerful trust in this world..?
Real shame to have so many unsatisfied customers, don’t you think?
It might be time for action…
Comment by Julie — October 7, 2009 @ 6:04 am
for what it’s worth…i have three free aol accounts…i am now able to access one of them, but keep getting the COFE1701 message for the other two…
will the frustrating mysteries of aol never end?
new york city
Comment by David — October 7, 2009 @ 6:05 am
Down in Western NY….
Comment by Jim — October 7, 2009 @ 6:06 am
Same thing this is one of my business accounts but I hear AOL has a lot of trouble. Can’t talk to a person in this world anymore,all computerized krapp. Well we see how many days this takes. Same thing with Verizon right now they can’t get an order straighten out for 6 weeks. It’s so sad. But what can you do, so bigger the company so more they have the freedom to do what ever they want and if they go down well we can give them some money.Something wrong with this picture.
Comment by Michael — October 7, 2009 @ 6:06 am
i wonder if Oprah’s having this problem? Oprah, you there…?
Comment by David — October 7, 2009 @ 6:06 am
Thanks Jonas – but where I am looking to find ‘Extras’? May as well set Thunderbird up now even though yours has blinked – may be useful in the future!
Comment by Janine F — October 7, 2009 @ 6:07 am
YOU ARE ALL LOSERS.
Comment by Gordon Brown — October 7, 2009 @ 6:08 am
Back on for 2nd time London
Comment by Scott — October 7, 2009 @ 6:09 am
ah ha…now we know…GORDON’S BEHIND THIS MESS…lol
Comment by David — October 7, 2009 @ 6:09 am
AOL basically needs a good boot up the backside and needs to go back to focussing on it’s paying customers.
Having been with aol for 12 years I have seen a massive decline in their service over the past year or two. Come on AOL, I know your watching…so sort it out!
Comment by Jaydee — October 7, 2009 @ 6:10 am
NOW we know what the problem is – Gordon Brown has touched it!
Comment by Janine F — October 7, 2009 @ 6:10 am
@janine in the german version it is called extras…but maybe in the english tools or so`?
Comment by jonas — October 7, 2009 @ 6:10 am
It seems ok now iv managed to log into my account. i have also been getting Error Code: C0FE1701
Comment by Kayley — October 7, 2009 @ 6:10 am
Just got on in London. But for how long. HOW LONG!!!! O_o#
(SO happy to see that stupid mailbox…)
I like this thread now!
Comment by thomas — October 7, 2009 @ 6:11 am
All back now in Northampton, England
Fingers crossed for the rest of you
Comment by Linda — October 7, 2009 @ 6:12 am
i’m getting the same error message i tried to comment on the shroud news and than all the sudden i was locked out of aol. this is the first for me. did aol crash or something will it come back?
Comment by jenn k — October 7, 2009 @ 6:13 am
Mail-less in Chicago.
Comment by Lisa — October 7, 2009 @ 6:13 am
Germany: My Mail is back on aol.de !
Cheers !
Comment by Frank — October 7, 2009 @ 6:18 am
System Status
Wednesday, 7 October 2009
12:16
No issues at present
HAHAHAHAHA
Comment by Jaydee — October 7, 2009 @ 6:19 am
This is so big I’ve just broke the bloody scroll down wheel on my mouse!!
Comment by Jaydee — October 7, 2009 @ 6:20 am
Thanks for trying to help Jonas – but even in Internet Explorer tools I can’t find account or server settings!
Comment by Janine F — October 7, 2009 @ 6:21 am
Well, I’m back on. But I can’t send or save anything. Beautiful day.
Comment by Todd Reinhard — October 7, 2009 @ 6:22 am
Not back on in Warwickshire yet!
Comment by Janine F — October 7, 2009 @ 6:24 am
This is so not fun or cool, I am really loosing my mind.
Comment by mary — October 7, 2009 @ 6:27 am
Back on just, but how long for………..
Comment by Michele — October 7, 2009 @ 6:31 am
damned…i´ve just got a test mail that i sended now…the test mail from 1h before are not in my folder
i hope i will receive them because otherwise i cant be sure that i dont miss some mails 
Comment by jonas — October 7, 2009 @ 6:32 am
This isnt the first time iv had this error and it always seems to happen when i really need to check my mail or send something.
at least it sorted for now…
Comment by Kayley — October 7, 2009 @ 6:33 am
on in Boston, but for how long?
Comment by mary — October 7, 2009 @ 6:39 am
back on
Comment by Jim — October 7, 2009 @ 6:41 am
Tried Thunderbird as suggested above but it times out before it can get the e-mails. Not sure if I set it up right. I did put aol as the server. Everything seemed to download fine. Perhaps they are having trouble with aol too.
AOL should put updates on their homepage but in all my years with AOL they seem so scared to admit a problem let alone keep anyone informed.
Comment by Marilyn — October 7, 2009 @ 6:48 am
C0FE2305 in Kiel, Germany.
Annoying.
Comment by Kathrin — October 7, 2009 @ 6:48 am
I have the same problem here in Milan! Hope it will be fixed soon.
Comment by Laetitia — October 7, 2009 @ 7:08 am
all my aol mail accounts work now. Eastern USA using ie browser….
Comment by joan winter — October 7, 2009 @ 7:16 am
Able to access my e-mails now. I did not do anything to fix it so maybe AOL has it now.
Comment by Marilyn — October 7, 2009 @ 7:17 am
WooHOo…Back on in Southern Scotland…good luck guys.
Comment by Carole — October 7, 2009 @ 7:25 am
If anyone from AOL is reading this: it would be a nice touch of customer service to post a notice on the main AOL page next time explaining you’re experiencing problems, to minimise panic and frustration at your clients’ end. Not getting access to your emails is annoying enough, but AOL’s total lack of info makes it 10 times worse…
Comment by tasha — October 7, 2009 @ 7:39 am
Well, I guess it’s slowly going back to normal. But it has been impressive to see how a few hours of email blackout have caused quite an international community to gather at this forum to exchange some news. It’s somewhat comforting to see that you are not alone with your problem…
Cheers and good luck with your mails !!!
Comment by Frank — October 7, 2009 @ 7:57 am
its out again. totally whack. on and off for the last hour
Comment by Dylan — October 7, 2009 @ 8:06 am
got the same error today after being able to longin this morning. C0FE1701
thinking about changing email client now this is ridiculous
Comment by dee — October 16, 2009 @ 10:53 am
You don’t have permission to access /_cqr/login on this server.
Comment by Sylvia — October 16, 2009 @ 12:34 pm
Same problem Error Code: C0FE1701 today on three computers in Florida. Extremely irritating. AOL has a nice menu, but lately it became very unreliable.
Comment by SK — October 16, 2009 @ 12:40 pm
Got the same error. Was able to log into another aol account with no problem. Now not able to view aol.com. 403 Forbidden Error
Comment by Aaron — October 16, 2009 @ 12:43 pm
here we go again!
Comment by Michele — October 20, 2009 @ 5:02 am
Same problem Error Code: C0FE1701 today at 11:33 pm in New Jersey.
Comment by Curt — November 16, 2009 @ 11:34 pm
Error Code: C0FE1701
Comment by Jimmy — January 2, 2010 @ 10:04 pm
C0FE1701 is baaaaak.
10pm EST, Jan 2nd
Comment by Helen — January 2, 2010 @ 10:10 pm
GETTING THIS CODE AGAIN c0fe2305
Comment by penny — April 7, 2010 @ 1:01 pm
C0FE2305 error coming in today
is C0FE2305 the new C0FE1701
Comment by asdgsa — April 9, 2010 @ 9:51 am
Error Code: C0FE2305
I only have to answer an email within the next 10 minutes to get employed….I guess nothing in life is free, there is always a cost…
Comment by Steve — April 9, 2010 @ 9:57 am
I am receiving error code cofe 2305. What is this? I can’t access anything that is aol related let alone my email.
Comment by Allen Harmon — April 15, 2010 @ 1:11 pm
I am receiving error code cofe 205 and aol will not let me sign in and I cannot get help either. Please advise.
Comment by Joanne Skeen — May 6, 2010 @ 4:34 pm
I too am getting the COFE 2305 error code. I can’t access my email. Can someone please resolve this??
Comment by Gerry — May 7, 2010 @ 5:49 am
Same here, it worked perfectly this morning but now I can’t access my e-mail account, I keep getting the C0FE2305 error code.
I tried to access my account via 3 different versions of the webmail ( aol.fr, aol.uk and aol.de ) but neither would let me access my mail, I got the same error code each time.
Comment by Matt — May 7, 2010 @ 6:43 am
I am getting a different error code it’s giving me Error Code: C0FE2305 Report ID: 30483-webmail-20100507-113540. Can you tell me what this means and when it might be fixed? I’ve had this email acct for years and I do a lot of important business sending and recieving of emails through this acct. I hope it’s fixed ASAP!!! Thanks….
Comment by April — May 7, 2010 @ 6:49 am
If you go to the aol.ca Canada site, you will at least see who is emailing you and you can respond via other email service. This stinks, though, I feel your pain everyone.
Comment by johnmoore — May 7, 2010 @ 6:56 am
I tried aol.ca, but I didn’t work, I get the exact same message
However I have noticed it seems to come back from time to time, I was able to access my mail about 10 mn ago… But now I get the error code again, I hope this will be fixed soon, it gets really annoying.
Comment by Matt — May 7, 2010 @ 7:02 am
NYC here same error:
Error Code: C0FE2305 Report ID: 10423-webmail-20100507-120917
GRRRRR!
Comment by Jane Smith — May 7, 2010 @ 7:10 am
I’m getting the same stupid code – so the servers must be down. Like the DOW yesterday, let’s hope they come back up!!
Comment by Betty R — May 7, 2010 @ 7:18 am
Getting error code COFE 2305. Is the problem mine or aol?
Comment by Jerry Kelly — May 7, 2010 @ 7:25 am
I am getting error code cofe2305 when I try to get into my aol mail. What’s wrong?
Comment by Jane Noe — May 7, 2010 @ 7:34 am
Jerry Kelly: The problem must be from AOL, as far as I’m concerned it becomes available again from time to time, I’ve been able to access my account again for about half an hour so I thought the problem was solved, but now I’ve got the C0FE2305 error again… I don’t know what they are waiting for to fix this but it gets really irritating…
Comment by Matt — May 7, 2010 @ 9:58 am
I keep getting “an error ocurred while trying to retreive your messages, please try again” message. I have not been able to get my mail for 4 dasys now. What can I do? This is terrible.
Comment by Rhonda — November 11, 2010 @ 9:42 am